Genuine Parts

Genuine Elphinstone Parts and Sales

Elphinstone is a total parts & service solution provider for your Elphinstone machine. We provide Genuine Elphinstone Parts distribution via the Worldwide Caterpillar Dealer Network and the knowledge and support of our expert Product Support Managers and Representatives.

Please call between the hours of 8:00am - 4:30pm (AEST). If you contact us outside of these hours we will return your call or email as soon as possible the following day.

Part Sales

Genuine Elphinstone Parts and Sales

Elphinstone is a total parts & service solution provider for your Elphinstone machine. We provide Genuine Elphinstone Parts distribution via the Worldwide Caterpillar Dealer Network and the knowledge and support of our expert Product Support Managers and Representatives.

Please call between the hours of 8:00am - 4:30pm (AEST). If you contact us outside of these hours we will return your call or email as soon as possible the following day.

Global Support

Global Support Network

All Elphinstone machines come with a 12 month Caterpillar and Elphinstone factory backed, unlimited hour warranty.  Elphinstone have dedicated sales, marketing and product support personnel that travel frequently throughout the world helping Cat dealers support their customers by conducting site visits, facilitating meetings, hosting training sessions, and providing specialised technical product support.

Unparalleled Global After Sales Support

Comprehensive After-Sales support:

  • Global Cat® Dealer Network parts and service
  • Dedicated Elphinstone field support technicians providing unprecedented level of technical support for both Customer and Dealer
  • Product Link enabling remote monitoring of machine operation data

Caterpillar® and Elphinstone factory backed warranty:

  • 12-Month Unlimited Hour Warranty.
  • Caterpillar® EPP (Extended Protection Plan) is available

Cat® aligned product literature:

  • Parts Books
  • Service and Maintenance Manuals
  • Assembly and Disassembly Manuals
  • Operator Guides
  • Training Modules

Global Support
Elphinstone Pty Ltd prides itself on providing sound and professional product support

Global Product Support