Part Sales

Genuine Elphinstone Parts and Sales

Elphinstone is a total parts & service solution provider for your Elphinstone machine. We provide Genuine Elphinstone Parts distribution via the Worldwide Caterpillar Dealer Network and the knowledge and support of our expert Product Support Managers and Representatives.

Please call between the hours of 8:00am - 4:30pm (AEST). If you contact us outside of these hours we will return your call or email as soon as possible the following day.

Product Support

Mal Watkinson, Elphinstone Pty Ltd

Mal Watkinson

Operations and Support Manager

Kendal McCreadie, Elphinstone Pty Ltd

Kendal McCreadie

Product Support Supervisor

Ryan Seaman, Elphinstone Pty Ltd

Ryan Seaman

Product Support Representative

Andrew Faber, Elphinstone Pty Ltd

Andrew Faber

Product Support Representative

Luke Skvaril, Elphinstone Pty Ltd

Luke Skvaril

Product Support Representative

Position Vacant

Product Support Supervisor

Global Support

Global Support Network

All Elphinstone machines come with a 12-month Caterpillar and Elphinstone factory-backed, unlimited-hour warranty.  Elphinstone has dedicated sales, marketing and product support personnel that travel frequently throughout the world helping Cat dealers support their customers by conducting site visits, facilitating meetings, hosting training sessions, and providing specialised technical product support.

Unparalleled Global Sales Support

Comprehensive After-Sales support:

  • Global Cat® Dealer Network parts and service
  • Dedicated Elphinstone field support technicians provide an unprecedented level of technical support for both Customer and Dealer
  • Product Link enabling remote monitoring of machine operation data

Caterpillar® and Elphinstone factory-backed warranty:

  • 12-Month Unlimited Hour Warranty.
  • Caterpillar® EPP (Extended Protection Plan) is available

Cat® aligned product literature:

  • Parts Books
  • Service and Maintenance Manuals
  • Assembly and Disassembly Manuals
  • Operator Guides
  • Training Modules